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Our Terms Shape How Your Account Works

When you open an account at mandiri88, you agree to the terms that protect both your data and your gameplay.

Account security & verificationDeposit and withdrawal rulesData privacy and cookiesYour rights and contact paths

What the Terms Cover and How They Apply

mandiri88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms govern how you use mandiri88—from the moment you register through every deposit, withdrawal and gaming session. By creating an account, you confirm you meet the eligibility requirements where local law permits. Your deposits via DANA, OVO, GoPay and QRIS are processed under these terms,

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and all withdrawals must pass our verification steps to protect against fraud. We store your account data, payment history and gameplay records according to data-protection standards; you can request access or changes by contacting our support team. Account suspension, closure or bonus forfeiture may occur if
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you breach these terms, and we reserve the right to update the terms with 14 days' notice posted on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Contact Us About Your Terms and Account

Live Chat Ask questions about our terms, your account rights or how deposits and withdrawals work. Available 24 hours, 7 days a week. Open the chat widget from any page in your lobby.

Email Support Send formal requests for data access, account history or terms clarification. Expect a reply within 12 hours during Indonesia business hours. Use the contact form on this page.

Account Settings View your current terms acceptance, linked payment methods, and stored personal data directly in your account. Update contact details or request changes any time from the Security tab.

DATA AND SECURITY

How We Protect Your Information Under Our Terms

Account Verification

Before your first withdrawal, we verify your identity using the details you provided at sign-up. This step protects your account and ensures funds reach only the account holder. Verification usually completes in 2–4 hours.

Payment Data Encryption

All DANA, OVO, GoPay and QRIS payment details are encrypted end-to-end and never stored on our main servers. Your wallet stays linked to your account but isolated from shared databases.

Session Security

Your login sessions expire after 30 minutes of inactivity to prevent unauthorised access on shared devices. Log out manually on mobile or public Wi-Fi to stay secure.

Data Retention

We keep account records, deposit and withdrawal history, and gameplay logs for 7 years to comply with local regulations. You can request a data export or deletion (where local law permits) via email support.

Cookies and Tracking

Cookies on mandiri88 help us remember your login, language preference and game history. We never sell or share cookie data with third parties outside our payment and hosting partners.

Policy Changes

If we update these terms, we post the change here 14 days in advance and notify you via email. Continued use of your account after that date means you've accepted the new terms.

Frequently Asked About Our Terms

Violations—such as sharing your account, using multiple accounts or attempting fraud—can result in suspension or permanent closure. We'll notify you of the breach and give you 7 days to respond. Bonuses and winnings may be forfeited if misuse is confirmed.

Yes. Visit your wallet in account settings, remove the old DANA, OVO, GoPay or QRIS link, and add a new one. The new method becomes active immediately. All prior transaction history stays visible in your records.

Withdrawal history and receipts are stored for 7 years and visible in your account statement at any time. You can download or request a formal export via email support within 12 hours.

You can request account closure and data deletion via email. We'll deactivate your account immediately, but retain transaction records for 7 years as required by local law. Personal contact details are deleted within 30 days.

No. Your account data, payment details and gameplay history stay within mandiri88 and our trusted payment partners (DANA, OVO, GoPay, QRIS operators and our bank processor). We never sell or share your information for marketing.

If your withdrawal is declined during verification, we send you an email explaining why within 2 hours. Reply with the requested documents or contact live chat to clarify. Most disputes resolve within 24 hours of resubmission.

The complete terms are available as a downloadable PDF at the bottom of this page and in your account under 'Legal Documents'. You can also request a printed copy via email support.

Our Terms Shape How Your Account Works

Contact Us About Your Terms and Account

How We Protect Your Information Under Our Terms

Account Verification

Payment Data Encryption

Session Security

Data Retention

Cookies and Tracking

Policy Changes

Frequently Asked About Our Terms

01 What happens if I breach the terms?

02 Can I change my linked payment method after sign-up?

03 How long do you keep my withdrawal records?

04 What is your data-deletion policy?

05 Do you sell my data or share it with other sites?

06 Can I dispute a withdrawal rejection?

07 Where can I find the full legal terms document?

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